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FARE RULES, RESTRICTIONS & PENALTIES

FARE RULES, RESTRICTIONS & PENALTIES

Passengers are required to produce a valid PHOTO-IDENTIFICATION on request at the time of check-in.


PHOTO-IDENTIFICATION:

  • Valid Passport .

  • Valid Driving License .

  • Election Photo Identification Card .

  • Photo Credit Card . PAN Card .

  • Card issued by the employer being government & reputed sector organizations.

PENALTIES, CANCELATION & REFUND:

All tickets purchased online are subject to date change, refund, re-issue, re-validation & cancellation penalty. Cancellation charges & Date change penalties will differ for each Airline and will be mentioned with the Flights shown during purchase on the site. All ticket(s) issued under Low search & unchecked special fares are NON REFUNDABLE if cancelled within 01 Hour prior to flight departure. Rebooking, re-issue, revalidation is not permitted incase of cancel, refund or NO SHOW.
To cancel your ticket, kindly contact our customer care executives on 9537796945. Our CSE will cancel your booking on computerized reservation system & will inform you the cancellation charges. Kindly note that your cancellation request must be made at least 12 to 24 hrs prior to the travel departure date mentioned on your Air ticket.
If your cancellation request is made less than 12 to 24 Hrs prior to departure, you are requested to contact the nearest concerned airline office & get 'Cancellation Endorsed' done on the ticket (on the Electronic Air Ticket Receipt in case of e-ticket). Kindly ensure that cancellation reference has been mentioned along with the date & timing on the ticket duly stamped by airline staff. Indian Airlines & Air India does not have any cancellation reference but airline cancellation stamp endorsement is mandatory.
To get refund after cancellation, you will need to courier us the ticket in original. As airline will not be able to refund tickets issued or booked through us, the refund shall be processed within 15-30 days from the date of ticket received. Net Refund amount will be reversed back to the credit card or in form of Cheque as per the mode of payment at the time of booking.
All the penalties mentioned above may differ from Airline to Airline. The penalty will be waived only in case of death of passenger or family member after producing Death certificate. (Subject to the Airline approval.)
NOTICE OF GOVERNMENT IMPOSED TAXES, FEES & CHARGES: The price of this ticket may include taxes, fees and charges which are imposed on air transportation by government authorities. These taxes, fees and charge may represent a significant portion of the cost of air travel and are either included in the fare, or shown separately in the TAX/FEE/CHARGE box(es) of this ticket. You may also be required to pay taxes and charges not already collected.


Fees


Service Provider may charge a fee or commission for the service it provides when you purchase, book or reserve travel services, or accommodations through the Site. Any such service fee is non-refundable. In addition, you will be responsible for all charges, fees, duties, taxes, and assessment arising out of your use of the Products and Services available from the Site.

CHECK-IN TIME: The time shown on the ticket or itinerary/receipt if applicable is the departure time of the aircraft. Check-in time, as advised by carrier or customer service executive is the latest time at which passengers can be accepted for travel, allowing the necessary time to complete all formalities. Flight cannot be held up for passengers arriving late, and no responsibility can be accepted in such cases.

DANGEROUS ARTICLES IN BAGGAGE: For safety reasons, dangerous articles such as those listed below, must not be carried in passengers baggage.

Compressed gases (Deeply refrigerated, flammable, non-flammable and poisonous) such as butane, oxygen, liquid nitrogen, aqualung cylinder.
Corrosives such as acids, alkalis, mercury and wet cell batteries.
Explosives Ammunitions including blank cartridges, Handguns, Pistol caps, fireworks and flares.
Flammable liquids and solids such as lighter fuel, MATCHES, paints, thinner, fire-lighters.
Radioactive materials .
Brief-cases and attache cases with installed alarm devices.
Oxidizing materials such as bleaching powder,peroxides.
Poisons & infectious substances such as insecticides, weed-killers and live virus materials.
Other dangerous articles such as magnetized material, offensive or irritating materials. Medicine & toiletries in limited quantities which are necessary or appropriate for the passenger during the journey, such as hairsprays, perfumes and medicines containing alcohol may be carried. Many of these listed articles can be carried as air cargo provided they are packed in accordance with cargo & individual airline regulations.


Payment Terms & Condition

We ensure that every transaction you conduct online is in a safe and secure environment. We do not take or store any credit card details or other card details on our servers, User will be directed to Payment Gateway website to enter his/her card details. This site is Master Secure & VBV compliant .
Payment will be credited in the name of "TravelPartnerLive.com".
We reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.
We shall not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user .
If you have any additional queries or concerns, please email us at info@mytravelway.in or contact us on the details provided in contact us section of the website.